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Privacy Policy

Privacy And Security Policy

Thanks for using and purchasing from uptown18.com (website URL). At uptown18, we provide a wide range of services which enable you to publish, sell, promote and purchase artwork and art-related products and avail end to end benefits of our services ranging from payment processing, transaction handling, product manufacturing, packaging, order fulfillment and customer support.

uptown18.com respects your privacy and is committed to protecting it. We do not believe in renting or selling your personal information to any third party for marketing purposes. However, we may use some of your information for other necessary purposes. For the same reason, we have created this Privacy Policy section to ensure that you are aware of what all information we collect and how we use it. By using the website, you voluntarily consent to the collection, storage, disclosure and usage of your information as has been stated in this Privacy Policy section. You also agree to the terms and conditions of this Privacy Policy section.

We may occasionally update this Privacy Policy section to reflect our changing business practices and services. Note that we will publish any modifications to this section on our website without any prior notification. However, we may notify you about any prominent changes by emails or by means of a notice on the website. We also encourage you to check back, from time to time, and review the Privacy Policy section so that you are updated on what personally identifiable information we collect, how we use it and to whom we disclose it to (if necessary).

Personal Information we collect

We want to ensure the best of services, and for the same purpose, uptown18.com requires certain personal information from you. We need you to share a username and email address with us to give you access to some parts of the website. You may also be asked by us to share some additional information which may include a part of your public profile or journal such as your name, age, date of birth, biography and location. Depending on the kind of services you avail, we may require you to share other personal information such as your contact details, billing and payment information, shipping address and tax status.

As a rational service provider, we do not ask for any sensitive personal information, which include information about your ethnicity, race, religious or philosophical beliefs, politics, health, sexual preferences or any similar information. We believe in protecting all kinds of personal information shared by you with us, always.

Uptown18 17.com mainly collects information through its own website, including through forms filled during sign-ups, surveys and transaction database. We also collect information when you choose to connect with us through emails or social media platforms. uptown18.com may obtain certain non-public information from the social network websites only with your permission.


uptown18.com uses cookies to improve the quality of our website and to better understand the browsing preferences of our customers. A cookie is a small text file encrypted on your computer which a website sends to your computer to allow the website to store information that helps in unique identification of the users. This information may comprise of pages that you have visited on our website, your IP address, browser type and even your operating system. You have the liberty to disable the cookies. But please note, by doing so, some of the website's features and functions may not be available to you.

We allow third party vendors to display relevant ads for uptown18.com on the internet. Some of these vendors use cookies to display the ads. You can choose to disable the cookies that will prevent the vendors from using your information for online behavioral advertising by NAI member companies. The third party vendors we operate with may collect some information about your online activities over time and on other applications or websites.

Personal Information we use

uptown18.com uses your personal information solely and strictly for the purpose for which it has been collected. But we may use some of your personally identifiable information to:-

  • Provide information on the features and functionality of the website
  • Fulfill your requests for our products and services
  • Inform you about your order status
  • Send information about our products and services
  • For business purposes, such as marketing activities, market research, data analysis, audits, etc.
  • Provide notices about the results of sweepstakes, contest, and other promotions.

We use your email address to communicate with you to send you certain notification emails. uptown18.com may use non-personal information to measure the performance of the website so that we can learn about our customers and bring necessary changes to increase customer satisfaction.

Personal Information we disclose

uptown18 shares your personal information with third parties only in the ways that have been described in this Privacy Policy section. We do not believe in selling or sharing your personal information to third parties without your consent, except to our agents, trusted service providers and contractors for limited purposes like fulfilling orders and processing credit card transactions, communicating with customers, providing customer service, managing information on our behalf and enhancing the website's functionality. In such cases, we duly get into an agreement with these parties to use the information solely for the purpose for which it has been shared with them.

We may disclose your personal information with the governmental agencies or other companies assisting us in investigating any kind of illegal activities. If we believe, in good faith, that it is important to do so, we shall also share information in response to legal processes such as a court order or subpoena,  to protect our property and legal rights and those of our users or otherwise if required by the law.

In the event that uptown18.com is acquired by or merges with another company, uptown18.com reserves the right to share all information we collect from our users, in connection to such merger or acquisition. You will be duly notified through emails and/or prominent notices on our website about any changes in the ownership and working or uses of your personal information, as well as any choices you may have regarding your personal information.

Keep Information Secure

While we take all the necessary steps to keep your information secure, due to the inherent nature of the Internet, we cannot guarantee that information, during transmission via Internet or while stored in our systems, will be completely safe from unauthorized access by others. All the payments are handled by a secure third party processor or over an encrypted connection. Access to personal information of customers is strictly restricted to authorized staff only. As deemed appropriate, we require our service providers who have access to personal information to sign agreements which states their duty to take necessary steps to protect the information.


uptown18.com's website or services are not directed to individuals who are 13 years of age and below. We do not knowingly or intentionally collect any sort of personal information from children below the age of 13.

Services to Third Party

The website may consist of certain features or links to third party websites or service providers such as social media networks. Any information you share on a third-party website is directly provided to the operators of such services and is subject to those operators' policies, if any, governing privacy and security, even if accessed via our site. We do not take responsibility for the content or privacy and security practices and policies of third-party websites or services to which links or access are provided through our website. We encourage you to learn about the third parties' privacy policies before sharing your personal information with them.

Application of Privacy Policy to Access Third Party Website

As a user, you may be able to access third party websites directly from our website. However, our Privacy Policy does not stand applicable when you are accessing a third party website. We cannot control how the third party may use your personal information disclosed by you. Therefore, we recommend you to carefully review the privacy policy of any third party website you visit before using it or disclosing your personal information to its provider.

Review, Modify or Delete your Information

If you wish not receive information from us or wish to update or change your personal information or preferences, please follow the instructions mentioned below to modify, review or delete your personal information.

To modify your personal information, please login and update your personal information in the profile section. In case you wish to unsubscribe from receiving our periodic emails, please follow the instructions given in the content of each email sent across to you. However, you will still receive service-related update emails.

In case you request that your account information be deleted or if you unsubscribe from communications, we may be required to maintain the information about your transactions or service inquiries for future services and record keeping purposes.

We retain your personal information till the time your account is active or as needed to provide you with our services. We shall retain and use your information as necessary to comply with our legal obligations, enforce our agreements and resolve disputes.